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Getting Started

Step 1: Running an Assessment

Quickly understand the security posture of your Microsoft 365 tenant and compare your assessment results to standards like the CIS Controls, NIST CSF, Essential 8, and more.

Users & Access

RBAC - Managing Team Members and User Access in CloudCapsule

Cloud Capsule's RBAC lets you control which team members can log in, which tenants they can access, and what actions they can perform. This article covers login access, adding users, creating groups, and managing permissions.

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Getting Started

Step 2: Share an Executive Summary

Easily share an Executive Summary in seconds, not hours.

Running Assessments

Assessing Microsoft 365 Business Standard

Learn how to work with tenants that use Microsoft 365 Business Standard licensing.

Troubleshooting

Troubleshooting Report Export and PDF Issues

PDF export issues like formatting errors, missing logos, or incomplete data are most commonly caused by an unsupported or outdated browser. This article covers how to verify your browser, clear your cache, check branding settings, and use XLS export as a fallback.

Troubleshooting

Why Are Some Users Showing as Missing MFA When MFA Is Enabled?

Cloud Capsule flags a user as MFA unprotected unless an active enforcement policy covers them and at least one MFA method is registered. This article covers the most common causes of unexpected flags and how to investigate them.

Troubleshooting

How to Connect a Customer Tenant and Troubleshoot Consent Issues

Cloud Capsule connects to Microsoft 365 tenants through an admin consent link, which can be granted directly or sent to the customer's tenant admin. This article covers how to add a new tenant, resolve the AADSTS650052 error, and address permission issues after consent is granted.