M365 Roundup
M365 Roundup, August 2025: GPT-5 Reaches Copilot Chat
GPT-5 rolls into Copilot Chat, Intune adds two-admin approval for destructive actions, Autopilot patches during setup, and Windows 10 ESU hits the CSP price list.
Nick Ross
Microsoft product
Microsoft 365
MSP Operations
Four Security Assessments a Week: How SourcePass Turned Microsoft Specialization Into a Sales Engine
Nathan Taylor runs a Microsoft Center of Excellence at SourcePass that books 4 to 5 posture reviews weekly. His playbook: narrow scope, nail the fundamentals, and sell outcomes, not settings.
Nick Ross
Identity & Access
The Entra Defenses You Already Pay For (and Probably Have Not Turned On)
Five Entra ID settings included in Business Premium close off reconnaissance, password spray, rogue app consent, and token theft. Here is where each one lives and how to enable it.
Nick Ross
MSP Operations
Transformative's Bet: The MSPs That Survive Will Sell Revenue, Not Tickets
Joe Markert and Robby Prochnow rebuilt their MSP around one question: how do we unlock the revenue trapped in your business? Inside Transformative's outcome-first model.
Nick Ross
MSP OperationsIdentity & Access
$12 Instead of $60: What the E5 Security Add-On Actually Buys Business Premium Tenants
The Microsoft 365 E5 Security add-on brings five standalone security products to Business Premium for $12 per user. Six business scenarios show where the value lands.
Nick Ross
M365 Roundup
M365 Roundup, July 2025: Token Protection Comes to P1
Token protection reaches Entra ID P1, Defender gains mail-bombing detection, the Conditional Access Optimization Agent hits GA, and Intune ships LAPS for macOS.
Nick Ross
Identity & Access
Microsoft Flagged the Breach. Nobody Was Listening: Wiring Risky Users Into Your Alert Flow
Entra flags risky users by default, but nobody gets told and nothing happens without P2. How to route risk detections to your PSA and the one policy that prevents most compromises.
Nick Ross
Identity & Access
Half of MSPs Saw Token Theft Last Year. Five Controls Break the Attack at Every Stage
Token theft via AiTM phishing hit 51% of webinar respondents in the past year. Five layered controls, from Defender tuning to attack disruption, break the kill chain at each stage.
Nick Ross
MSP Operations
Shrink the Help Desk, Lead the Strategy: Agilitec's General Contractor Model for MSPs
Las Vegas MSP Agilitec cut Level 1 support with AI, put leadership back in front of clients, and operates like a general contractor of vetted experts. Inside the model.
Nick Ross
Data Protection & Compliance
Every Essential Eight Control, Mapped to a Microsoft 365 Setting
The Australian Essential Eight maps cleanly onto Microsoft 365. Here is the strategy-by-strategy mapping, the licensing each one needs, and which checks you can automate.
Nick Ross
MSP Operations
Inside a Security-First MSP: How GCS Technologies Runs on the Microsoft Stack
GCS Technologies replaced point solutions with the Microsoft 365 security stack and built a practice around proactive improvement. Five lessons MSPs can borrow, from engagement model to pricing.
Nick Ross
M365 Roundup
M365 Roundup, April 2025: Teams Premium Starts Watching Screen Shares
Teams Premium flags sensitive content during screen sharing, Purview meters GenAI data security as pay-as-you-go, and Copilot lands across PowerPoint, Forms, and calls.
Nick Ross