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Copilot Cowork finishes multi-step Microsoft 365 work instead of just answering questions, but it bills separately through usage-based Copilot Credits MSPs should model first.
June 2026 in Microsoft 365: Copilot Cowork and Work IQ reach general availability with usage-based billing, Microsoft Scout debuts as an always-on agent, and Entra tightens Conditional Access and SSPR.
Copilot's default meeting recap is generic. With a custom summary template, every recorded Teams sales call can produce competitor flags, deal risks, and a signal-based win rate.
Copilot Notebooks grounds AI answers in only the documents you choose. We tested it on a six-document trade secret case file: timeline, contract mapping, and deposition prep in 15 minutes.
Microsoft 365 Copilot reads everything a user can technically access, including sites overshared years ago. SharePoint Advanced Management is the included governance layer that contains it.
Microsoft 365 Copilot Business brings full Copilot to SMBs under 300 seats at $21/user/month, with launch promos down to $18. Here is the pricing, bundles, and fine print for CSP partners.
Copilot's Scheduled Prompts run any prompt on a recurring cadence: morning email triage, weekly meeting prep, even brand monitoring. Setup takes two minutes. Here is how.
AI readiness is the rare conversation the C-suite starts. Here is the engagement model, the four-level ladder, and a real fintech story MSPs can copy.
Joe Markert and Robby Prochnow rebuilt their MSP around one question: how do we unlock the revenue trapped in your business? Inside Transformative's outcome-first model.
Las Vegas MSP Agilitec cut Level 1 support with AI, put leadership back in front of clients, and operates like a general contractor of vetted experts. Inside the model.
Lighthouse now flags which customers are ready to buy Microsoft 365 Copilot. Here is how to size the revenue, time the pitch to NCE renewals, and open with an AI readiness assessment.
Microsoft 365 Copilot costs $360 per user upfront. At a $70k salary, the investment breaks even at 54 minutes saved per month, and two hours saved returns over 100 percent ROI.
