M365 Roundup, January 2022: NCE Opens Its Doors and Business Voice Bows Out
TL;DR
- New Commerce availability for M365 and D365 products officially launched on January 10, 2022, covering both legacy subscription upgrades and net-new purchases.
- Teams Phone with Calling Plan replaced the Business Voice and Teams Calling Essentials bundles starting January 1, 2022, with Business Voice phased out on February 28, 2022.
- A Microsoft Defender for Business service plan gets added to Microsoft 365 Business Premium from late February 2022 at no extra cost and with no action required.
- Walkie Talkie in Teams reached general availability on iOS in January 2022, with lock-screen push-to-talk via BlueParrott headsets.
- The Defender for Office 365 URL protection report gains four new click actions, including a flag for links the admin blocked but the user clicked through anyway.
January 2022 is the month New Commerce stopped being a roadmap item. NCE availability for M365 and D365 went live on January 10, Business Voice got its replacement and a retirement date in the same breath, and Microsoft quietly told Business Premium customers that enterprise-grade endpoint security was on its way into their existing license. Everything MSP-relevant from the January announcements, sorted by workload.

Licensing and admin
New Commerce launches for M365 and D365 (licensing)
Availability for New Commerce on M365 and D365 products officially launched on January 10, 2022. Partners can now upgrade legacy subscriptions into NCE or purchase New Commerce products net new. For the full breakdown of how the offer works, see the New Commerce Experience breakdown.
Defender for Business joins Microsoft 365 Business Premium (security enhancement)
A new service plan called Microsoft Defender for Business will be added to Microsoft 365 Business Premium subscriptions, bringing enterprise-grade endpoint security to Business Premium customers. No action is needed to enable the service when it arrives, and administration happens in the M365 Defender admin center. For a closer look at the offering, see the Defender for Business breakdown.
Rollout: late February 2022, expected complete by early March.
Defender for Office 365: URL protection report learns four new verdicts (security enhancement)
The URL protection report gains new click actions that give admins better insight into link activity inside the tenant:
- "Admin allowed": clicks allowed by the admin as part of the safe links policy
- "Admin block": clicks blocked by the admin as part of the safe links policy
- "Pending scan": clicks on URLs awaiting a scan verdict
- "Admin blocked and click through": the admin blocked the link and the user clicked through anyway
That last one is the report worth reading. It is a list of users who saw a block page and kept going.

Rollout: end of March 2022, expected complete by early April.
OneDrive sync admin reports get a preview dashboard (new feature)
The preview dashboard lets you view deployed OneDrive sync app versions, see errors on individual devices and in aggregate, and monitor Known Folder Move deployment progress.

More information in Microsoft's sync health documentation (opens in new tab).
Rollout: mid-January 2022, expected complete late January.

Teams
Teams Phone with Calling Plan replaces Business Voice (licensing)
The Teams Phone SMB bundle (Microsoft 365 Business Voice) and the Enterprise bundle (Teams Calling Essentials) are being consolidated into a single offering: Teams Phone with Calling Plan, available for purchase starting January 1, 2022. Business Voice is phased out on February 28, 2022.
One known issue as of January 2022: a bug prevents Business users from adding Teams Phone with Calling Plan, with a resolution actively in the works. Details on the offering (opens in new tab) and the bug announcement (opens in new tab) are in Partner Center.
Rollout: early January 2022, expected complete by early February.
Walkie Talkie goes GA on iOS (new feature)
Walkie Talkie in Teams gives employees a familiar push-to-talk experience without bulky radios, turning employee-owned or company-owned iOS smartphones and tablets into walkie-talkies. Fewer devices for frontline workers to carry, lower hardware cost for IT.
With general availability, frontline workers can speak and receive Walkie Talkie calls even on a locked phone, using purpose-built BlueParrott Bluetooth headsets with a dedicated PTT button.
Walkie Talkie is not pre-installed. To enable it, use the Teams Admin Center to include Walkie Talkie in the App Setup Policy (opens in new tab) assigned to your users; it becomes available in the iOS app within 48 hours.

Teams learns to recognize music (new feature)
To stop suppressing music as if it were background noise, Microsoft built an ML-based music detector that notifies users whenever music is present. The user then chooses: treat it as unwanted noise (the coffee shop scenario) or as the point of the call (the music lesson scenario) and enable the new high-fidelity music mode.

Rollout: early January 2022, expected complete mid-February.

Stream: comments come to video and audio files
You can now hold threaded conversations on video and audio files saved in OneDrive for Business or SharePoint Online, using the same familiar commenting experience as Word, Excel, and PowerPoint.

Rollout: early February 2022, expected complete by late February.
Frequently asked questions
Is Walkie Talkie enabled by default in Teams?
No, it is not pre-installed. Enable it from the Teams Admin Center by adding Walkie Talkie to the App Setup Policy assigned to your users; it appears in the iOS app within 48 hours.
What replaced Microsoft 365 Business Voice?
Teams Phone with Calling Plan, available for purchase since January 1, 2022. It consolidates the SMB Business Voice bundle and the Enterprise Teams Calling Essentials bundle into one offering. Business Voice was phased out on February 28, 2022.
Do Business Premium customers need to buy Defender for Business separately?
No. A Microsoft Defender for Business service plan is being added to Microsoft 365 Business Premium subscriptions automatically, administered through the M365 Defender admin center.
New year, new SKUs, same drift
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Written by
Nick Ross
CEO · Microsoft MVP · Founder, T-Minus 365
Nick is not just a CEO, he's a respected thought leader and influencer in the MSP space. Tens of thousands of MSPs learn through his YouTube channel, T-Minus365. Nick has been honored as a three-time Microsoft MVP for his educational content; his expertise and influence are the backbone of our mission, ensuring that you are in the best hands when it comes to security.
Nick joined Pax8 in 2017, where he would ultimately oversee product management for PSA and Microsoft integrations. Following his tenure at Pax8, Nick has continued to demonstrate his leadership prowess as an executive at various MSPs, culminating in his most recent role at Sourcepass.
Nick holds a Bachelor's Degree in Business Management from Florida State University, as well as a Minor Degree in Entrepreneurship. In his free time, Nick is an avid hiker, reader, and fitness-junkie.


