Running the MSP security practice: GDAP, Lighthouse, NCE and licensing strategy, PowerShell automation, migrations, QBR reporting, and vCISO services.
August 2022 for MSPs: Teams Rooms Pro replaces Standard and Premium at $40/month on September 1, DAP creation stops September 30, and Teams ships six features including bulk deployment.
The Pax8 API is free for partners and covers customers, orders, subscriptions, products, and invoices. This walkthrough connects it to Power Automate with Key Vault-backed credentials.
Microsoft's Solutions Partner designation replaces Silver and Gold with a 70-point bar, 10 new customer adds, and 500 MAU growth. Here is the scoring math and why most MSPs will fall short.
April 2022 for MSPs: Defender for Business standalone arrives at $3 per user, legacy CSP renewals get until July 11, Azure subscriptions transfer between partners, and Windows 365 goes annual.
As of March 18, 2022, NCE lets you align every subscription under a customer to a single renewal date. How proration works, the scenarios it will not cover, and how to turn it on.
Pair Azure AD PIM with GDAP security groups and your techs activate customer access for a few hours instead of holding it forever. The full 2022-era setup, screenshot by screenshot.
GDAP forces a question DAP never asked: which Azure AD roles do your techs actually need per customer? A practical baseline, the architecture behind it, and what to do about Global Admin.
January 2022 for MSPs: New Commerce goes live for M365 and D365, Teams Phone with Calling Plan replaces Business Voice, Defender for Business heads into Business Premium, and Walkie Talkie hits iOS.
NCE's 72-hour cancellation window, term commitments, and price rules belong in a Microsoft addendum to your MSA. Here is every clause to include, as of January 2022.
NCE multiplies renewal dates, splits one Microsoft SKU into multiple rate plans, and bans mid-term decrements. Here is how to structure PSA products, agreements, and alerts, as of January 2022.
A two-line formula tells you whether a customer belongs on monthly or annual NCE terms. For seat counts that swing, monthly can beat annual even at the 20% premium. As of January 2022.
Microsoft released GDAP for M365 workloads in January 2022. This walkthrough covers requesting the relationship, customer approval, and the security group step most MSPs miss.
