Getting Microsoft 365 tenants ready for Copilot and AI adoption: data governance before AI, oversharing cleanup, permission sprawl, and AI licensing for MSPs.
Copilot Wave 2 ships Pages, Python in Excel, and SharePoint agents; Microsoft starts enforcing MFA for admin portals on October 15, 2024; Teams and Intune stack up quality-of-life updates.
Copilot Studio agents and Team Copilot headline May 2024, alongside mandatory MFA for Azure, external authentication methods in Entra, macOS Platform SSO, and a twelve-feature Teams batch.
Copilot for Security goes GA April 1 with pay-as-you-go pricing, NCE subscriptions become transferable mid-term, Restricted SharePoint Search arrives, and Teams ships voice isolation.
Lighthouse now flags which customers are ready to buy Microsoft 365 Copilot. Here is how to size the revenue, time the pitch to NCE renewals, and open with an AI readiness assessment.
Microsoft 365 Copilot costs $360 per user upfront. At a $70k salary, the investment breaks even at 54 minutes saved per month, and two hours saved returns over 100 percent ROI.
A license-by-license matrix of the native security and compliance features that protect Microsoft 365 Copilot data, plus the add-ons that get Business plans most of the way to E5.
Copilot for Microsoft 365 hits GA through CSP with seat minimums removed, Lighthouse gains Copilot sales tools, Intune trims audit log retention to one year, and Teams ships nine features.
Teams Premium and Microsoft 365 Copilot both include AI meeting recaps, then diverge fast. Here is what each license covers, what only Copilot does, and how the billing terms differ.
Copilot for Microsoft 365 surfaces whatever a user can already touch, including the access nobody remembers granting. Here is the nine-step governance audit to run before you sell or deploy it.
Inspire month: Microsoft 365 Copilot lands at $30 per user, Azure AD becomes Entra ID, Bing Chat Enterprise opens in preview, and M365 Backup and Archive debut.
Azure OpenAI lets you run a private ChatGPT over your own business documents, with citations, for roughly $132 a month in our April 2023 estimate. Here is what we found testing it, and the MSP angle.
A December 2022 proof of concept: a custom Microsoft Teams app that answers user questions with the OpenAI completions API and reads and creates PSA tickets. Architecture, token math, and lessons.
